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1. About us
Mixed Message Media Limited is a registered data controller (company number 5842815) in relation to the processing of any personal information in connection with our services. If you have any queries relating to our use of your personal information or any other related data protection questions, please contact us at firstname.lastname@example.org.
2. The information we collect or receive and how we use it
2.1 Our Email service
When you subscribe to the Travelscoop email newsletter (our Email) we collect and store your email address, along with the time of signup and the source of your subscription (usually travelscoop.co.uk). We send two emails per week, one focusing on domestic UK travel and one on international travel, and record each time you open an email and each time you click a link contained within an email.
If you wish to stop receiving the Email, you can do so at any time by clicking the link at the bottom of any of our email communications, or by emailing us at email@example.com. Our unsubscribe links will remove you from our database immediately in a single click.
2.2 Our Site
You are not required to register in order to use our Site, however some areas of content may be restricted to active subscribers of our Email service.
When you access our Site your computer or mobile device automatically sends us information such as the URL on our site you have visited, your IP address, your device type, your browser type and language, and the date and time of your request. We do not store any personally identifiable information unless you choose to sign up for the Travelscoop email newsletter (as outlined in 2.1 above).
2.3 Internal reporting, insight and analysis
We use the information referred to in 2.1 and 2.2 to generate aggregated, anonymised data for the purposes of internal reporting, insight and analysis, enabling us to improve and personalise our Site and Email.
3. Disclosure of the information we collect
The personal information you enter when registering for our Email, or data that we collect when you use our Site is confidential and except in the circumstances mentioned below, we will not disclose it to any third party.
We may disclose the information described at clause 2 to a third party in the following circumstances:
- If required or permitted to do so by law;
- If required to do so by any court, the Financial Conduct Authority or any other applicable regulatory, compliance, governmental or law enforcement agency;
- If necessary in connection with legal proceedings or potential legal proceedings;
- Our technical partners for the purposes of providing the Travelscoop service. Under no circumstances will those third parties be permitted to use your details for their own marketing purposes.
4. Subject Access Requests
Under data protection legislation you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. At our discretion, we may charge 10GBP for information requests and require you to prove your identity with two pieces of approved identification. We will use reasonable efforts to supply, correct or delete personal information about you on our files.
Please address requests and questions about this to us at firstname.lastname@example.org.
Some third-party technology we use (eg, embedded videos, social sharing) also drop cookies to improve your experience on their sites.
For details on what cookies we do use, information on how to stop them being stored or how to delete ones already stored, read our Cookies Policy.
7. Security Policy
Keeping information about you secure is very important to us so we store and process your personal information in accordance with the high standards required under data protection legislation. From time to time and for operational reasons the personal information we collect from you may be transferred to and stored in countries outside of the European Economic Area ("EEA"). Your information may also be processed by some of our service providers who operate outside the EEA. We use these service providers (which may include some based in the USA) to help us provide products and services to you. When we appoint suppliers we take care to ensure that they have appropriate security measures in place. However, different countries have different data protection and security laws and some of these do not offer the same level of protection as you enjoy under UK data protection legislation. You should be aware that your information may be accessible by government and law enforcement agencies.
Other than your email address, we do not store any other personally identifiable information and do not store any passwords or financial data. We do our best to keep the information you disclose to us secure. However, we can't guarantee its security. By using our Site and Email you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.
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